Setting your infrastructure in motion is only half of what we do at ViaWest. The other half involves vigilance. Performance metrics are crucial to monitoring the health of your infrastructure and the software that powers it. ViaWest offers a sophisticated online tool that enables you to monitor network and database performance in near real time, troubleshoot issues, pinpoint potential problems, and plan for growth, all through the MySupport Customer Portal. You can even present network performance information to non-technical decision makers.
With our Metrics service, you’ll be able to track a breadth of activity within your environment, from system performance, bandwidth utilization, and memory allocation to disk activity. Our tool provides visibility into hardware, operating systems, database performance, and network devices.
Free Service Synergy
Our Metrics Reporting service is included in every Complex Hosting, Database Administration, and System Administration offering at no additional charge.
Comparative Data Analysis
The MySupport Portal presents your metrics data in near real time via easy-to-understand graphs, so you can display comparative data side-by-side and quickly see the effect of each factor on the other. Correlating performance data from several servers in the same report is easy. For example, you can display usage rates across multiple infrastructure layers, or see how your systems are performing today and compare them to how they were performing yesterday.
What Can I Track?
Whether you’re analyzing metrics for hardware, the operating system, or the database, our Metrics service provides a wealth of data. And because all the data is historical, you can track trends across the system.
- OS: Track swap activity and total system processes
- Hardware: Track CPU activity, memory utilization, disk space and disk activity
- Database: Track database connections and queries