Why ViaWest
Why a ViaWest partnership is a relationship for success
Choosing ViaWest as your managed service provider will enable you to spend more time focusing on your core competencies so you can increase profitability and grow your business. Take a look at all the ways we are uniquely positioned to help your business succeed:
You can count on ViaWest
• Local: ViaWest is headquartered in Denver, Colorado with eight data centers in three states, all staffed with onsite engineers 24x7x365 and local sales and account manager support.
• Established: Entering the market in 1999, ViaWest has grown to become a specialist in the colocation and hosting markets, while operating cash flow positive since 2003 and maintaining a record 13 consecutive quarters of EBITDA growth.
• Trusted: ViaWest has thousands of business clients relying on us to keep their systems and data available, including Frontier Airlines, the Denver Broncos, Exclusive Resorts and Chipotle.
• Proven: At ViaWest, we can prove that our services are working for you. We offer our clients information-management tools such as Metrics and MySupport to help them monitor their applications and systems performance.
We make your business our priority
• Valuable: We continuously foster and always value our customer relationships. The average ViaWest customer has been with us for greater than 4 years.
• Dedicated: ViaWest is dedicated to helping its customers thrive by providing them with solutions that can be scaled for future growth
• Loyal: Because we support their growth, our customers keep coming back. In fact, 56% of our sales in 2006 came from current customers adding more services.
• Efficient: Based on a proven support model, our team answers calls in less than 20 seconds on average and resolves problems during the first call 8 out of 10 times.• Reliable: ViaWest backs its performance with 100% power and network service level agreements and a 100% customer satisfaction guarantee.
We develop solutions uniquely designed for your business needs
• Choice: ViaWest offers a choice of Colocation, Managed Hosting, Hybrid Hosting, Business Continuity and Managed Services solutions including Data Protection, Security Services, System Administration, and Database Management.
• Customization: Our experienced engineers will always design solutions with your business needs, size, goals, and objectives in mind.
Our expertise is your peace of mind
• Experience: ViaWest is proud of its experienced team - people who design and maintain our solid infrastructure, those who serve as trusted client advisors and as your production partner.
• Teamwork: The ViaWest team works collaboratively - from pre-sales engineering consulting to on-boarding services to ongoing account management and technical support.
• Dependable: Not only is our team dependable, but so is our network. Proactive, regular audits and maintenance have resulted in 100% infrastructure uptime over many years.
By partnering with ViaWest, you can focus on what you do best — and let us handle the technology solutions. For more detailed information about how ViaWest can help your business, please call a ViaWest representative today at 1-877-448-9378 or email sales@viawest.net.
